Saint Croix Privacy Notice

This Privacy Notice (this "Notice") describes the personal data processing practices of Saint Croix, Inc. ("Saint Croix," "we," "us"). At Saint Croix, customer privacy is as important to us as comfort and craftsmanship. We encourage you to read this Notice to understand how we process your personal data and what rights you have with respect to that processing. This Notice is subject to and forms part of the Saint Croix Web Terms of Use, found at https://www.saintcroix.com/pages/saint-croix-web-terms-of-use (the "Terms of Use").

For the purposes of this Notice, "personal data" means data relating to an identified or identifiable individual, and "processing" means anything that may be done with that personal data, including collecting, storing, analyzing, editing, and deleting.

What Data is Processed and Where It’s From

Saint Croix processes your personal data when you use our website, shop with us, or otherwise interact with us. The data we process depends on how you interact with us but could include any of the following:

Identifiers. Saint Croix collects basic identification information about you directly from you when you shop with us, sign up for an account with us, or sign up for newsletters or other marketing communications. Identification information may also come to us via third-party sites. Identification information we process includes your name, email and physical addresses, phone number, and birthday.
Shopping Information. When you shop with Saint Croix, we collect data from you to process your transactions. In addition to the identifiers described above, Saint Croix may collect and store information concerning your shopping and purchase history, including items purchased and sizing information.
Marketing Information. Saint Croix may process information concerning your marketing preferences, including opt-ins to newsletters, promotions, and other communications and how you engage with our marketing.
Feedback and Correspondence. If you provide Saint Croix with any feedback or otherwise correspond with us, including through “Contact Us” forms, chats, or other avenues, we may process that feedback as described in this Notice.
Web Activity. Saint Croix uses cookies and other third-party tracking technologies to collect and analyze information regarding your web activity, particularly your interactions with our website. This information may include things like IP address, MAC address, and device types and identifiers.
Inferences. Saint Croix may use certain of the data described above to draw inferences as to your shopping behaviors and preferences. We may do so in part by leveraging information collected via advertisements we place on third-party websites, including social media platforms.
Payment Information. Saint Croix does not collect, receive, or use your payment information, even when you make a purchase from our site. We engage vendors (such as Shopify) to process your payment information and to complete transactions on our site. Those vendors are responsible for collecting, using, and otherwise processing your payment information as needed to complete your purchases. Please refer to their terms of service and privacy notices for more information.

Saint Croix does not process personal data that would be considered “sensitive personal information,” “special categories” or personal data, or similar terms under applicable law.

Saint Croix also does not intentionally collect personal data from individuals under the age of 18 or who have not reached the age of majority in the applicable jurisdiction (each, a “Minor”). If we learn of any collection of personal data from a Minor, we will promptly delete it. If you believe we have collected any personal data from a Minor, please notify us using the contact information in “Changes to this Notice and More Information” below.

How Your Data is Used

There are a few ways in which Saint Croix processes your personal data:

Marketing. Saint Croix will use your information to market our products to you and to develop and assess our marketing plans. Marketing may include direct communications with you (by email, text, or otherwise) or advertisements placed on third-party sites and services with which you interact. Refer to “Your Privacy Rights” below for information on opting out of marketing communications.
Transactions. Saint Croix needs to use your personal data to complete your shopping transactions. This includes using information you have given us to confirm and ship your orders. As noted above, payment information is processed by third parties.
Feedback and Support. Saint Croix will use feedback or support-related information to provide any requested support to you (including processing returns and refunds) and to make appropriate changes to related services.
Research and Development. Saint Croix regularly engages with customer feedback and shopping information to conduct research and development with respect to new or improved product offerings or ways of marketing or selling our products.
Compliance. Saint Croix may need to use or disclose your personal data in order to comply with applicable law, regulation, order, or process, including any valid requests from law enforcement or other government agencies. We may also need to use your personal data to protect your, our, or others’ rights, enforce legal terms, conduct audits, and detect and investigate fraudulent or other unlawful activity.

Saint Croix may otherwise from time to time process your personal data as required for our legitimate business purposes, in all cases in compliance with applicable law. We may also create anonymized and/or aggregated data sets from your personal data, which anonymized / aggregated data we may use for any of the purposes described above or any other legitimate business purposes. Anonymized / aggregated data does not constitute “personal data” and may be used in ways or for reasons not described in this Notice.

Your personal data is not used for or subject to automated decision-making or profiling. Your provision of personal data is not mandated by statute or, except where required to complete an order, required to enter into a contract.

Sharing Your Data

Saint Croix does not sell personal data to any third parties. However, we may disclose personal data to third parties in the scenarios described below. In all cases, we disclose only the data required to be disclosed for the purpose of disclosure, and those disclosures are carried out in compliance with applicable law.

Service Providers. Saint Croix engages various third parties to support our business and may, to enable that support, disclose your personal data to those third parties. The identity of these third parties changes from time to time, but these service providers include ecommerce tools (e.g., Shopify), shipping and fulfillment providers (e.g., UPS), and marketing and customer relationship management systems.
Affiliates. Your personal data may be processed by entities controlled by, controlling, or under common control with Saint Croix. Such processing will occur in accordance with this Notice.
Business Transfers. If Saint Croix undergoes a full or partial change of control or similar corporate transaction, your personal data may be transferred to a third-party acquirer or other counterparty to that transaction. Unless you are notified otherwise, processing by that third party will occur in accordance with this Notice.
Compliance. As noted in “How Your Data is Used” above, Saint Croix may need to disclose data in order to comply with applicable law, regulation, or process or order.
Others. Saint Croix may disclose your personal data to other third parties with your consent or for other legitimate business purposes, in each case as permitted by and in compliance with applicable law.

Protecting Your Data

Saint Croix has implemented, and maintains, reasonable and appropriate technical and organizational measures designed to secure your data against unauthorized access, use, or other processing. You should be aware that no method of data processing is completely secure, and use of our (and any other) website comes with risk. If you are uncomfortable with our processing your personal data, we recommend that you not use our website.

Saint Croix is proudly located in the United States, and we and our service providers generally store personal data within the US. Our service providers may also store personal data in countries outside of the US. By using our website or providing us with your personal data, you are consenting to the transfer of that data to the United States and other countries.

Saint Croix retains your data only for so long as that data is necessary to fulfill a purpose described in this Notice. The retention period depends on the purpose(s) of processing but is calculated with reference to the amount and nature (including the sensitivity) of the data processed as well as the risk to you and your data of a security incident. When your personal data is no longer required for a valid processing purpose, we will de-identify it so that it is no longer traceable to you or delete it from our systems. Note that deidentified data is no longer considered “personal data” and therefore may be retained for longer periods.

Cookies, Tracking Technologies, and Third-Party Websites

Saint Croix uses cookies and third-party tracking technologies to understand your browsing history and to tailor a better shopping experience for you. We use cookies for analytics purposes, though we may also use cookies that are necessary to make our website available. A Cookie Banner will display at the first visit of the Saint Croix site, and again on subsequent visits after a use clears their cookies or cache, or accesses the site from a new browser or device. You can block cookies using your browser's native technology for doing so. You can also toggle your cookie preferences in the Cookie Banner as it displays by clicking either "Accept", "Decline", or "Manage Preferences". Within "Manage Preferences" you are able to customize which cookies are accepted as well as save choices for future visits. For more information on how cookies work, we encourage you to visit www.allaboutcookies.org.

Our website may also contain links to other websites, including social media platforms, and third-party plug-ins. Your interaction with these websites and plug-ins is subject to the privacy policy and terms of service of the applicable provider, not this Notice or the Terms of Use.

Your Privacy Rights

As a Saint Croix shopper, you have certain rights with respect to our processing of your personal data. Those rights may include, depending on where you live, the following:

Transparency. You have the right to know what personal data we collect and how we use it. This Notice is intended to satisfy that right, but we are available to answer additional questions as noted below in “Changes to this Notice and More Information.”
Access. You may have the right to access your personal data and request certain information as to how that data is processed.
Correction. If you believe our records are inaccurate or incomplete as to your personal data, you may request that we correct those records.
Deletion. You may request that we delete your personal data from our systems. In certain situations, we may choose or be required to retain your data notwithstanding a request to delete. We will do so only where permitted under applicable law and, unless deidentified, will continue to adhere to this Notice.
Scope of Processing. You may request that we limit or restrict how we process your personal data. We may not be able to honor these requests where the applicable processing is required to complete a transaction or fulfill an order.
Opt-out (Direct Marketing). You may opt out of direct marketing communications at any time by following the instructions within those communications. Note that opting out of direct marketing does not prevent us from communicating with you as needed to complete a transaction or fulfill an order.
Opt-out (Sales). Saint Croix does not sell your personal data. Should we do so in the future, we will update this Notice and will make available legally mandated mechanisms for opting out of such sales.
Non-Discrimination. Saint Croix will never discriminate or retaliate against you for exercising one of your privacy rights.
Complaints. If you believe our processing of your personal data violates applicable law, you may have the right to complain to certain regulatory authorities or government agencies (the identity of which depends on where you live).

Saint Croix will respond promptly to requests to exercise the rights above, though we may reject or only partially honor a request where permitted under applicable law. If allowed by applicable law, you may appoint an authorized agent to exercise the above on your behalf. Saint Croix may, as required or permitted by applicable law, take steps to verify your or your authorized agent’s identity prior to responding to a request to exercise your privacy rights.

The list above may not be exhaustive. If you live in a jurisdiction that grants privacy rights not listed above, Saint Croix will honor those rights to the extent required by law.

Changes to this Notice and More Information

This Notice was last updated on August 20, 2025. Saint Croix may change this Notice from time to time, including to reflect changes to our data processing activities. This page will always contain the current version of this Notice, and changes to this Notice are deemed effective immediately upon posting to this page (or to any successor to this page). We will do our best to inform you of any changes as and when required by law.

You may contact us at info@saintcroix.com at any time if you have questions on, or wish to exercise one of your privacy rights under, this Notice.